GENERAL

• Many Companies claim to be Canadian and have servers in Canada but they are not. Are you really Canadian?

  Yes. WHBC.ca is owned by a Canadian and operated in Canada. We have been in the web hosting business for over 10 years, op...

• Does the 30 day money back guarantee apply to all plans?

  The 30 day money back guarantee only applies to shared hosting plans and Wordpress Managed hosting plans. There are no refunds on dedicated servers, install fees for custom software, domain name purchases, or SSL purchases....

• Do you offer Windows based hosting?

  Not at this time. You can however use Linux based hosting regardless of the operating system you use on your own computer, whether it be Windows, Mac or Linux....

• What is Web Hosting? How does it work?

  Web Hosting is an Internet service that allows you to make your website accessible to others. Once you purchase a hosting package with WHBC, your site will be stored on one of our servers. Your site will be assigned a DNS, a unique address ...

• How do I submit a ticket?

  We give you the option of submitting a ticket by simply sending us an email which can be tracked and monitored via our helpdesk. You can also sub...

• Brand X is cheaper than you - why is that?

  Every service hosted at WHBC is 100% fully managed by an on-shore tech team that supports state of the art hardware, software, and networking in a world-class datacenter. We don't cut corners, therefore we can't compete on price with companies ...

• I have a unique server configuration and will need special assistance to migrate my site over - can you help?

  Of course! We offer extended migration assistance starting at $35 per hour per domain, and for that we verify and perform quality assurance to make ensure migration success. Custom quotes are no problem, since every case is di...